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BlankKeyrings Terms and Conditions

Quality:

Most clear acrylic items will take on slight surface marking when handled, or in transit, and this is considered normal for this type of product. This type of marking is virtually invisible once an insert is in place and the focus is on the content, rather than the surface. Returns cannot be accepted for light marking but if in any doubt please return a sample for verification. If the best possible finish is required, please order items individually bagged (at an extra charge). If you receive goods with an obvious manufacturing defect, please do not continue to assemble the batch and contact us as soon as possible. 

Claims:

Any discrepancy in quantity or quality must be notified within 7 days of receipt, otherwise we cannot accept any responsibility.

Retention of Title:

All goods supplied by us remain ours until any outstanding amount is paid in full.

Products:

We reserve the right to alter any details or design of products illustrated without notice. All dimensions shown throughout this Web Site are approximate. Product colours are as accurate as modern reproduction methods will allow and no liability can be accepted for any variation. Customers should note that colours can vary markedly when viewed on different screen and monitor types and settings.

Samples:

Samples may be requested from sales@blankkeyrings.com. These will be submitted on approval and may be charged for if  each sample is worth more than £1.00 and not returned in good condition within 14 days.

Carriage and Delivery:

Unprinted stock is normally shipped from the UK within 2 working days, subject to availability. Every effort will be made to deliver on time, but we cannot be held responsible for delays in shipment or late delivery. Carriage is charged extra, as are packing cases where applicable.

Cancellation Charges:

A charge will be made on all cancelled orders to cover credit card fees, administration costs and any materials used up to the point of cancellation.

Prices and VAT:

All our prices are for quantities indicated and exclude UK VAT. UK VAT will not be charged for exports to VAT registered organisations with the EEC, providing correct Country and Registration number details are entered at the checkout when ordering. For larger quantities please do not hesitate to contact our Sales Department for a quotation. For print services, extra colours and print position options please contact us.

Export Orders:

Customers outside of the UK are responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees, including any other additional charges. Goods are on a DDU (Delivered Duty Unpaid) basis (Inco Terms 2010). This is managed by our insured couriers on a 'Pay on delivery' basis. Please note that consignments may be subject to delay, due to customs checks, weather or other factors beyond our control. The customer is responsible for providing all information required by local customs offices to ensure the goods are cleared efficiently. We are not able to refund any duty paid on any items returned to us later, either faulty or unsuitable, as this contract is between the purchaser and their own local Customs and Excise department.

Returns and Refunds:

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a refund, less any postage costs. You will be responsible for the carriage costs on the returned items to us. We reserve the right to charge a 10% re-stocking fee on the goods returned.  If a refund is due this will normally be made by the same method as the original payment. Please contact our Sales Department for full details or if in any doubt.

Corporate Logos:

The products featured on the Web Site have not necessarily been supplied or endorsed by the companies where any names and logos have been used. The printing of such is a guide to position and printing effect only. We apologise for any inconvenience caused.

Ad-Options Ltd, 31 Momentum Place, Nook Lane, Bamber Bridge, PR5 6EF, Company No 3247174. Tel 0044 1772 429111. Fax. 0044 1772 482184. Email sales@blankkeyrings.com

Environmental Policy

Ad-Options Limited are environmentally responsible business gift and promotional incentive distributors. Our work is principally office based as agents for numerous manufacturers, wholesalers and printers. Our activities are primarily design and marketing with no manufacturing environmental issues. Our office premises are cavity wall insulated, with solar hot water panels, solar electricity generation and low power lighting.

In practice, we encourage and train all management and staff to:

  • Strive to continually improve environmental performance by recycling waste paper, plastic bottles and toner cartridges so to reduce the tonnage sent to landfill.
  • Prevent pollution of land and water by ensuring that our hazardous (electrical equipment) waste is treated and disposed of by a competent authority.
  • Reduce emissions to air by co-ordinating vehicle journals, car-sharing and conducting regular, periodic vehicle efficiency checks.
  • Comply with all environmental legislation affecting our business and aim to meet and exceed any environmental benchmarks as may be demanded by customers or produced by the Environment Agency.
  • Raise staff awareness of their individual and collective environmental responsibilities; with our Managing Director being assigned the role of 'Environmental Coordinator'. He will be responsible for environmental matters within the business and to facilitate the transfer of best practice to other employees.
  • Seek to publicise our environmental performance by providing information to employees, stakeholders and the general public. This information shall be provided in the Company's literature and websites, and be relevant to the target audience.

Review and update this policy on at least an annual basis, or as appropriate to reflect the business's changing requirements.

Equal Opportunities Policy

It is this organisations policy to treat job applicants and employees in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin, or disability. Further, the organisation will monitor the composition of the workforce and introduce positive action if it appears that the policy is not fully effective.

Last document review 9th June 2017 – Stephen Ward M.D..

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BlankKeyrings.co.uk

BlankKeyrings.co.uk

BlankKeyrings.co.uk

BlankKeyrings.co.uk can provide you with a wide range of promotional products including blank keyrings, blank coasters, promotional mousemats and other promotional products.
BlankKeyrings.co.uk specialise in blank insert promotional products.

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01772 435010

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